5 Google Analytics 4 (GA4) Audiences You Should Create For Your Shopify Website

Shopify GA4

Google Analytics 4 (GA4) presents a wide range of invaluable features, with one standout being the capacity to craft tailored audiences. This functionality empowers you to create audience segments based on precise criteria, fostering targeted data analysis. Additionally, GA4 lets you custom audiences for remarketing initiatives. For example, you can launch a remarketing campaign to target an audience who’s navigated to your Shopify website, populated their carts with desired items, but hasn’t made purchases and entice the audience to finalize their purchases.

Here are five effective GA4 audiences you can build for your Shopify website.

  1. Purchasers

    One of the most unique features that GA4 offers is a built-in “Purchasers” audience. This audience shows a segment of website visitors who have purchased from your Shopify website. To see the “Purchasers” audience, go to the admin section and select Audiences.

    GA4 Audiences

    Once you’re in the Audiences section, you can see the Purchasers audience. You can launch a Google Ads campaign to target specifically Purchasers for cross-selling or upselling opportunities.

    GA4 Purchasers

  2. Non-Purchasers

    Creating a “Non-Purchasers” audience enables you to target website visitors who have yet to make a purchase, enticing them through tailored ads to complete transactions. To do so, go to the Audiences section and click on New audience.

    GA4 New Audiences

    Then, select Non-purchasers.

    GA4 Non-Purchasers

    GA4 has done all the heavy lifting for us by creating conditions for non-purchasers. All we have to do is select “Set to maximum limit” and save the audience. By selecting “Set to maximum limit”, you will build an audience of Non-purchasers in the last 540 days.

    GA4 Non-Purchasers Max Limit

    Once this audience is created, you can engage in Google Ads remarketing or other types of Google Ads campaigns convert these non-purchasers into customers.

  3. Cart Abandoners

    You can be more granular with your GA4 audience setup by creating a GA4 audience of website visitors who have added items to their shopping products but didn’t complete their transactions. To do so, select Purchasers when building a new audience.

    GA4 Non-Purchasers

    Then, create a condition when the event “add_to_cart” is more than 0 and select “set to maximum limit”. This condition lets you build an audience of website visitors who have added items to the cart but haven’t completed their purchases.

    GA4 Cart Abandoners

  4. Repeat Purchasers

    You can create an audience of repeat purchasers to who your loyal customers are. To build a repeat purchases audience, first select the Purchasers template.

    GA4 Purchasers

    Then, set the event count to be above 1 for all the conditions.

    GA4 Repeat Purchasers

  5. First-Time Buyers

    To create a first-time buyers audience, click on Create a custom audience.

    GA4 Create a Custom Audience

    Then, create a condition that includes users when the event count of purchase is more than 0. Also, create a condition that excludes users where the event count of purchase is more than 1. These conditions will let you create an audience that purchases for the first time.

    GA4 First Time Buyers

By creating and leveraging these five essential audiences, you can seamlessly connect with your target customers, tailor your messaging, and optimize user experiences. From understanding user behavior and preferences to retargeting potential buyers, GA4 audiences offer invaluable insights that can propel your e-commerce venture towards success. As the online landscape continues to evolve, embracing the capabilities of GA4 audiences will undoubtedly be a game-changing step in enhancing your Shopify website’s performance, boosting conversions, and building lasting customer relationships. So, don’t miss out on this opportunity to elevate your marketing efforts and stay ahead in the dynamic world of e-commerce. If you want help with GA4 for your Shopify website, please contact us to arrange a GA4 consultation session and we will be more than happy to help!